Policies

Phone Calls to Quantum

Please note our voice calls both incoming and outgoing are recorded.

We do this for:

  • quality assurance and training purposes. We use these to monitor and make sure our staff continue to give the best service and most accurate information.
  • legal purposes. This protects both Quantum and the people who call us.

These phone calls are considered records of Quantum and can be used in-line with our terms and conditions. Please refer to our privacy policy above for more information on how we maintain privacy.

 
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