Quite simply we charge for everything that requires our time. Some examples are:
- Website updates
- Email support
- Technical hosting support
If you have just had a site go live with us, we do not charge for correcting something that was in project scope, but once some months pass, should support be required, this will be chargeable, as more often than not, we still need to go over old project notes, emails, specs etc to work out what happened, and all of this takes longer than doing at the time of a project.