Kokoda Track 'n Trail
Very satisfied customer
I am writing this testimonial as a very satisfied customer of Quantum Web Solutions in Sydney.
I have been in business for many years. Whilst advertising through the media certainly has its place in the retail world, I have found that the most trustworthy medium to attract business is via word of mouth. So I asked around; and as a result of a recommendation from an acquaintance who administers the Medals Gone Missing website, I contacted Andrew Seidel from Quantum Web Solutions.
My business operates in the trekking and adventure holiday genre. In terms of the Kokoda trekking industry, there are over 50 trekking companies to choose from. So as you can appreciate, competition to attract clients is fierce. I knew that I had a great product. My employees are amongst the best in Papua New Guinea and all of my previous clients stand by the service that I provide. What was letting me down within this competitive market was my website. It was one of those ‘cheap – do it yourself’ products that is offered by Vista Print. It certainly did not stand out from the crowd and feedback from my trekkers was that my old website was weak and did not reflect the quality product which my company provided. The only answer was to go to another web company and see what they had to offer.
Rather than me ramble on about the awesome result, click onto my website and compare my Kokoda website with all of the others. The product provided by Quantum is the most modern web design on the market. It also reaches a far greater audience, as they built the site so that it is compatible with smart phones and tablets. Something which my “do it yourself” website failed dismally to do.
I believe that you need to spend money, to make money. But with Quantum, that is where I was really surprised. When I first spoke to Andrew and heard his ideas, I thought that it would be way out of my price range. However I was very pleasantly surprised at the end result and I know that engaging Quantum was a very sound investment.
In conclusion – I have no reservations in saying their strongest asset is their people. Andrew and his team are professional, yet friendly and I never felt that I was just another client. Their attention was personal and accommodating and best of all, they did not take advantage of the fact that I am not up to date with technology. And on that point, their friendly service does not finish after you pay the bill. Their ongoing customer service is always there to help and advise me, whenever I have a question.
Take a bow Quantum! You guys have made Kokoda Track ‘n Trail stand out from the crowd and pushed us well into the 21st Century! This is not just empty rhetoric.